antonline Will Ruin Your Packages

Is this how you expect your packages to arrive?

I didn't either, but that's what came recently when I ordered from "antonline" via Amazon.com

I've had the unfortunate luck of running into the company "antonline" recently when I bought a new toaster for my grandmother on Amazon recently. I figured the seller was professional, but there is nothing professional about the way the toaster was delivered. No protection at all, no outer box with padding to protect the contents from being banged around (and by the looks of the box, it received a lot of bangs). There are dents all around, a big chunk of one of the corners is bashed in.

On top of that, the shipping was delayed because "antonline" decided to have the United Parcel Service (UPS) hand the package off to the United States Postal Service (USPS). That's like an Olympic runner stopping before crossing the finish line and asking someone else to finish the race for him/her. UPS was a mere 40 minutes from my house when they handed it off to USPS, which then took an extra day to deliver it. When you're talking about a 90 year old grandmother who hasn't had toast for several days, you can understand what one extra day means.

The point is not about the delivery method though, it's about the way it was delivered. I've never experienced anything like this before, this is not how you should ship a package. There is a reason "retail box" and "shipping box" aren't used interchangeably, and that's because they aren't the same. One has pretty pictures on it to entice customers to buy the item, the other is designed to provide protection in a long trip on a truck. The shipper "antonline" provided no protection at all, and as a result the package is ruined.

If we take away anything from this article, it's avoid antonline.