Palm "help" forums are anything but

Last month I asked a question at the Palm Help Forums, well it's been one month and still no reply.

A couple of days ago, I ask the same question at Brighthand and get an answer within two hours.


You would think Palm would be more supportive to their customers, but it seems like they don't care. The so-called "help forums" are just there to make Palm seem helpful, but they really aren't.