Nassau County Police, getting paid to do nothing?

It seems like a dream job, getting paid to do nothing. Well that's what the Nassau Country Police Department is. Recently a man in his mid-to-late 20's received a death threat while in Mineola, NY and contacted the police. The police refused to do anything, telling the man "if anyone wanted you dead, you'd be dead already" and didn't take the man seriously. I was in the area and overheard the conversation. I'm appalled by how the police reacted, and brushed off the complaint like it was nothing.

Is this the kind of attitude we are suppose to expect from the police? Aren't they suppose to protect people? It is our tax dollars that pay for the police, so they work for us. That is something the police seem to forget.