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Saturday, July 14, 2012

I'm getting sick and tired of Verizon FiOS

In the beginning of March of this year I signed up for Verizon FiOS for two main reasons. Cablevision refused to fix their broken Internet, my connection was going down several times a day for a couple of months with no relief. The second reason is that I knew FiOS had the FUNimation Channel, which is something I wasn't getting with Optimum. At this point, I could have chosen a different provider, or gotten a cheaper tier with FiOS that didn't include FUNimation, but I went with the more expensive package for that one channel. Within two weeks Verizon removed the channel without any notification (I'm aware that older customers were notified via email, but I wasn't). So I'm stuck with a two year contract and I don't even get the channel that caused me to sign up in the first place.

Last week I received notification in the mail that two more channels are being removed, though I never watched them or even heard of them. However that doesn't change the fact that channels I paid for are slowly being removed.

Not only that but their equipment sucks. Their provider Wi-Fi router kept knowing me offline when in "mixed mode" so I had to change the settings to give a 802.11n signal only. Because of this, I still need to use my AirPort Extreme in bridge mode to support the few older devices in my house that only support b/g. Also, the sound keeps going out on my DVR box (all other boxes seem to be ok, it's just the DVR box that the sound goes out on). I have to constantly unplug and replug the HDMI cable just to get the sound back.

Verizon, if you keep this BS up, pretty soon you won't have any customers at all!

Everyone that is fed up with Cablevision and looking for a new provider, avoid Verizon. Try Direct TV or DISH Network instead. Or you could just "cut the cord" completely and just stream content online via Amazon Instant Streaming, Netflix, and Hulu Plus.

1 comments:

TerrySpeaks said...

Here here! Verizon is abusive. I asked for a whole house DVR and a box for the master bedroom. No DVR service in the bedroom. Verizon says I got what I ordered. Really? Why would I ask for a full house DVR if I didn't want it to work in the bedroom? I can have that changed of course just cough up more money? For 1 DVR HD, 1 standard box in bedroom, standard internet, and 1 land line we pay just shy of $170/mo. Of course I'm shopping other providers.