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Thursday, May 09, 2013

My first experience with RightStuf

I've never shopped with RightStuf before, but after realizing that the expected delivery and cost on Amazon was outrageous, I decided to give them a try. I ordered some novels, and on Amazon the price came to $133.22 including $10.62 for tax. On top of that, there was a two-month estimated shipping time. I ordered on May 4th, and after realizing the better deal on RightStuf, I cancelled my Amazon order. With RightStuf that total came to $94.43 with zero tax, and the expected delivery is May 15th. I placed my order on May 7th and it shipped today (May 9th).

One thing I didn't like about RightStuf though is how they handle notifications. On Amazon, as soon as you place an order, you can see it on the website with an estimated delivery (and sometimes shipping) date. On RightStuf, the "order status" page was blank until it actually shipped. For two days I had no idea when it would ship or what the delivery date would be. Then this morning the website finally showed my order, with the status of shipped and an expected date of the 15th.

For a website that has the reputation of having the lowest prices, Amazon charged quite a bit more, with the most expensive book being $16.19. Whereas the most expensive book on RightStuf is only $13.49. Same books, but Amazon was charging over $3 more in some cases. In their defense, Amazon did charge $2 less on one of the books, but the price is offset by the fact they charge tax, so even their cheapest book still ended up costing more.

I'll have to wait until my package comes, before giving a final thought about RightStuf, but so far so good.

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