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Monday, October 07, 2013

Peanuts (Charlie Brown) and the way iCloud screws it up!

Since Apple first introduced iTunes in the Cloud for TV Shows and later Movies, it had it's "windowing" problems. Originally only a handful of videos showed up in iCloud due to deals HBO had with the various studios to not allow streaming during certain times of the year. HBO eventually allowed for streaming at any time of the year, and thus we now have the massive iCloud libraries that we have (since not just purchased videos, but free ones you got with the purchase of a Blu-ray Disc or DVD are also available in iCloud.)

However one thing has always remained screwed up since Day 1, and it has been the way Peanuts is handled in iTunes. First of all, I've never been able to stream the Easter special, as you can see below:

As you can see, it doesn't even show up in the cloud, I still have to stream it from my computer to my Apple TV. But more annoying than that is how certain episodes are being grouped together.

This causes headaches when trying to view the Halloween, Valentine, & Election Day specials on the Apple TV. If one doesn't realize he/she needs to dig down into other shows, he/she may miss it entirely.

I don't know why Apple has so many issues with Peanuts, but I hope someday they work it out with the studio that publishes these shows to gets them fixed (though it's been a couple of years with no results, so I doubt it).


Update: Arter sending an email to iTunes support, I received a canned response. The support representative didn't even take the time to replace "_customer_" with my name when he pasted in the pre-approvd canned reply.


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